Last updated: February 2025
These Terms of Service (“Terms”) govern your access to and use of the Venti Solutions platform, including our website, applications, APIs, and related services (collectively, the “Services”). By creating an account, using the Services, or connecting third-party integrations, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the Services.
Venti Solutions provides an AI-powered sales automation and workflow platform that allows you to build, run, and manage automated workflows. Our Services include, without limitation:
We may add, change, or discontinue features in accordance with our business needs. Material changes will be communicated where required by law or your agreement.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must use the Services only for lawful purposes and in compliance with these Terms and all applicable laws. You may not use the Services to send unsolicited or unlawful communications, distribute malware, violate third-party rights, or process data in ways that breach applicable privacy or data protection laws. You are responsible for ensuring that any data you upload or process (including lead data, contact information, and files) is collected and used in accordance with applicable law and that you have appropriate rights and consents.
The Services allow you to connect third-party accounts (e.g. email, CRM, calendars) via OAuth or other integration providers. By connecting an account, you authorize us to access and use the data made available by that provider as needed to operate the Services. We do not control those third-party services or their data practices. Your use of integrations is subject to the respective third party’s terms and privacy policies. You may disconnect integrations at any time through the product or your third-party account settings. Where a platform supports it, you may also request deletion of data we hold for that connection when you remove our app in the platform’s settings; we process those requests as described in our Privacy Policy.
Venti Solutions and its licensors own all right, title, and interest in the Services, including the software, design, text, graphics, and other content (excluding your data). These Terms do not grant you any license to our trademarks or other intellectual property except as necessary to use the Services. You retain ownership of the data you submit; you grant us a limited license to use, store, and process that data to provide and improve the Services, in accordance with our Privacy Policy.
Paid subscriptions may auto-renew at the then-current rate unless you cancel before the renewal date. Cancellation can be done through your account settings or by contacting us. Refunds are handled in accordance with our billing policy at the time of purchase. We may change pricing or plan features on reasonable notice where permitted by your agreement.
To the maximum extent permitted by applicable law, Venti Solutions and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business opportunities, arising from your use of or inability to use the Services or from any third-party integrations. Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations; in such cases our liability will be limited to the maximum permitted by law.
We may suspend or terminate your access to the Services for breach of these Terms, for non-payment, or to protect the security or integrity of the Services. You may terminate your account at any time through your account settings or by contacting us. Upon termination, your right to use the Services ceases. We may retain and use your data as described in our Privacy Policy (e.g. for legal compliance or backup retention).
We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. For material changes, we may notify you by email or through the Services where required. Continued use of the Services after the effective date of changes constitutes acceptance of the revised Terms.
These Terms, together with our Privacy Policy and any order or plan terms, constitute the entire agreement between you and Venti Solutions regarding the Services. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. These Terms are governed by the laws of the jurisdiction specified in your agreement or, if none, the laws of the United States, without regard to conflict of law principles.
For questions about these Terms of Service, contact us through the contact information provided on our platform or in your account.